ANTHONY UZODIKE ONYEDIKACHUKWU

Operations & Logistics Leader | Customer Experience & Food Service Specialist

Lagos, NG.

About

Results-driven operations and logistics professional with a proven track record in last-mile delivery, food service operations, and customer experience management. As a founder of a logistics business, I have successfully coordinated complex operations, improved efficiency, and consistently delivered exceptional customer experiences. I am seeking to leverage my leadership, problem-solving, and operational excellence to drive growth and efficiency within a high-growth logistics, FMCG, food service, hospitality, or consumer-focused organization.

Work

Crystal Path Academy

|

Teacher

Lagos, Lagos, Nigeria

→

Summary

Coordinated classroom operations, academic records, and assessments across multiple subjects while preparing educational materials and managing student activities.

Highlights

Coordinated comprehensive classroom operations, including managing academic records, assessments, and examination documentation across multiple subjects.

Prepared and delivered engaging lesson plans, reports, examinations, and educational materials, consistently meeting strict deadlines and curriculum requirements.

Managed classroom activities for large groups of pupils, demonstrating strong organizational and time-management skills to ensure effective learning environments.

Communicated effectively with school management, colleagues, parents, and pupils, fostering collaborative relationships and ensuring smooth daily educational operations.

Maintained accurate documentation and contributed to the efficient administration of academic activities, enhancing institutional operational effectiveness.

Oracle Logistics

|

Founder & Logistics Director

Benin City, Edo, Nigeria

→

Summary

Founded and directed a growing logistics business specializing in last-mile delivery, overseeing daily operations and driving business growth.

Highlights

Established and scaled a last-mile delivery logistics business, overseeing all daily operations from inception to current growth phase.

Coordinated complex delivery schedules and managed rider activities to ensure timely and efficient service delivery, achieving high operational standards.

Cultivated and maintained strong relationships with customers and vendors, consistently ensuring high service standards and fostering client loyalty.

Monitored key operational performance indicators and implemented strategic improvements to reduce delivery delays by 15% and increase overall efficiency.

Led comprehensive business planning, customer service initiatives, and logistics coordination to support sustainable growth and market expansion.

Chowdeck

|

Logistics Professional

Benin City, Edo, Nigeria

→

Summary

Managed thousands of last-mile food deliveries and optimized operational efficiency while ensuring high customer satisfaction for a leading food delivery platform.

Highlights

Successfully completed thousands of last-mile food deliveries, consistently achieving delivery time and food quality standards across a high-volume platform.

Coordinated order fulfillment across multiple restaurant partners, ensuring accurate handling and timely delivery, resulting in excellent customer satisfaction ratings.

Resolved complex delivery, routing, and customer issues in real-time, maintaining professionalism and minimizing disruptions in a fast-paced operational environment.

Optimized delivery routes through strategic use of navigation tools, significantly improving operational efficiency during peak traffic periods and reducing delivery times.

Developed deep expertise in logistics operations, food service delivery, dispatch coordination, vendor collaboration, and enhancing overall customer experience.

Mayor International School

|

Teacher → Supervisor

Benin City, Edo, Nigeria

→

Summary

Promoted to Supervisor for demonstrating leadership and organizational ability, overseeing staff activities, and ensuring smooth institutional operations.

Highlights

Achieved promotion to Supervisor based on demonstrated strong leadership, reliability, and organizational ability within a complex educational environment.

Supervised staff activities and coordinated operational schedules, ensuring smooth day-to-day institutional operations and adherence to school policies.

Managed team communication and delegated responsibilities effectively, monitoring compliance with organizational policies to enhance team performance.

Supported school administration through comprehensive reporting, strategic planning, and efficient personnel coordination, contributing to overall school effectiveness.

Caritas Schools

|

Teacher

→

Summary

Delivered classroom instruction, maintained accurate academic records, and supported pupil learning and development.

Highlights

Delivered effective classroom instruction, fostering a positive learning environment for pupils.

Maintained accurate academic records and tracked pupil progress, ensuring comprehensive documentation.

Supported pupils' learning and development through tailored educational approaches and guidance.

H210 Hotels & Suites

|

Waiter → Supervisor

Victoria Island, Lagos, Nigeria

→

Summary

Delivered exceptional food and beverage service, achieving promotion to Supervisor by demonstrating leadership and ensuring high customer satisfaction.

Highlights

Delivered exceptional food and beverage service across restaurant and room service operations in a fast-paced hospitality environment, consistently exceeding guest expectations.

Promoted to Supervisor within months for demonstrating outstanding leadership, reliability, and excellent guest relations skills, leading to enhanced service quality.

Supervised service staff, coordinated work schedules, and ensured strict compliance with food safety, hygiene, and service standards, maintaining a high-quality environment.

Resolved guest concerns professionally and efficiently, maintaining high levels of customer satisfaction and loyalty through proactive problem-solving.

Sunshine / Bona Solar Appliances

|

Marketer

→

Summary

Promoted consumer solar products and built customer relationships to support business growth through effective marketing and communication strategies.

Highlights

Successfully promoted consumer solar products, contributing to increased market penetration and sales growth for the business.

Built and nurtured strong customer relationships through effective communication, enhancing client loyalty and repeat business.

Supported overall business growth by implementing targeted marketing strategies and engaging with prospective clients.

Leveraged effective communication skills to articulate product value, resulting in positive customer feedback and increased brand awareness.

Benny Ross Academy

|

Teacher → Head Teacher

→

Summary

Progressed from Teacher to Head Teacher by demonstrating strong leadership, organizational ability, and administrative competence in academic coordination.

Highlights

Achieved promotion from Teacher to Head Teacher, recognized for exceptional leadership, organizational ability, and administrative competence.

Coordinated academic activities, ensuring smooth daily operations and adherence to curriculum standards across multiple subjects.

Supported the day-to-day management of school operations, contributing to an organized and efficient educational environment.

Education

University of Benin (UNIBEN)

→
B.A. (Ed.) English Language and Literature

Languages

English

Certificates

Project Management

MTN Skills Academy

Cloud Computing & Cybersecurity Training

Airtel × 3MTT NextGen Cohort

Diploma in Basic Computing & Graphics Design

Petmax Computer Institute

Skills

Operations Management

Operations Coordination, Logistics Operations, Last-Mile Delivery, Food Service Operations, Dispatch Coordination, Fleet Coordination, Vendor Coordination.

Customer Experience

Customer Experience, Problem Solving.

Leadership & Management

Leadership, Team Supervision, Communication, Time Management.

Technical & Administrative

Route Optimization, Microsoft Office, Documentation & Reporting.

References

Dr. Basil Ikenna Uzodike

Doctor | Bishop Stortford, England | +234 806 228 5587

Emmanuel Peter

Managing Director | Pet Max Flame Ltd | +234 813 977 3215

Dr. Evelyn Obozokhae

Senior Lecturer | University of Benin | +234 802 612 4155

Academic Representative

Academic Cosmetics Ltd | +234 816 227 6539